THE IMPACT OF TEAMWORK AND ORGANIZATIONAL COMMITMENT ON EMPLOYEES’ PERFORMANCE IN CASE OF DASHEN BANK SELECTED BRANCHES IN ADDIS ABABA

Abstract

The main objective of this study is to examine the impacts of team work and organizational commitment on employees’ performance in case of Dashen Bank selected branches in Addis Ababa. Organizations may be getting works done through individuals, but super achievement lies in the attainment of set goals through teamwork. Employers may be able to improve their performance by increasing the volume of teamwork and taking action to raise the performance level of the individual, but to succeed in this they need to pay attention to the quantity and type of teamwork offered. Teamwork activity within the organization is very much beneficial and its effect is directly on employee performance. On the other hands organizational commitment has been operationally defined as “multidimensional in nature, involving an employee’s loyalty to the organization, willingness to exert effort on behalf of the organization, degree of goal and value congruency with the organization, and desire to maintain membership and also they have paramount impact on employee performance.” The research design used was casual (explanatory) study that shows the effect of independent variables team work which comprises five dimensions namely participation and positive interdependence, communication, team leader, creativity and innovation and attitude were as, organizational commitment components are affective ,continuance and normative commitment scale on dependent variable (employees performance). Among the cluster sample size 150 standard five-point Likert-type scale questionnaires were distributed by using convenience sampling and administered to employees of Dashen Bank West Addis District and 145 respondents were returned the questionnaire and also analyzed by using descriptive, correlation, and regression analysis of SPSS Version 20.0. The results of this study indicate that, all team work and organizational dimension have positive and strong relationship with employees’ performance. Based on regression result it was observed that attitude, participation and positive interdependence, communication, creativity and innovation and also organizational commitment dimensions have positive and significant impact on employees’ performance. The remaining component of teamwork that is team leader has some observable impact but, not significant effect on performance. Furthermore, other things remain constant 83.8% and 78.8% of the variations in employees’ performance originated by team work and organizational commitment dimensions respectively. Therefore, to improve performance of the employees, to achieve the desire results and harvest the fruits of team work the Bank management shall enhance the extent and the quality of team work as well as shall be foster employees commitment.